Talk:FairPoint Communications

FairPoint in Maine

Even without the proposed purchase of Verizon's landlines in Northern New England, FairPoint does own some small phone systems in Maine. Maine has been removed a couple times from the list of states where FP operates. - DavidWBrooks 21:22, 8 July 2007 (UTC)

Thats not true FairPoint has only existed in Maine since 2008 A8v (talk) 11:21, 24 August 2015 (UTC)

Yes, it is true.  There are two FairPoint operations in Maine: Northern New England operations (NNE) and The Telecom Group (TG).  NNE operates the former Verizon territory.  TG operates a number of small phone systems, including China Telephone Company, Community Service Telephone Company, Maine Telephone Company, Northland Telephone Company, Sidney Telephone Company, and Standish Telephone Company.  All were subsidiaries of FairPoint long before 2008.

FairPoint never offered internet or tv in Maine until 2008 but they owned phone lines even before 2008

Fair use rationale for File:FairPointWonG.PNG

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BetacommandBot 12:21, 29 August 2007 (UTC)

Verizon Versus Fairpoint

Since my addition of the VerizonVsFairpoint.com site continues to be removed from the main site I figured I would add it here. Hopefully it stays.

This site was born of a need to provide another platform for consumers, politicians, employees, and others to gather and share information on the proposed sale from Verizon to Fairpoint. It was my experience, and the experience of others that many were being fed the "everything is alright" mantra from Verizon and Fairpoint when many knew that that there were many things wrong on many levels with this sale. The chief amoung them being that Fairpoint has nearly zero experience outside of rural markets, and will be peddling substandard DSL service.

If you have any questions, comments, or concerns, please visit www.verizonvsfairpoint.com for fact based information and discussion.

Nhpublius 18:47, 10 September 2007 (UTC)

Sources, particularly external links, should comply with the policy Wikipedia:Verifiability. Anyone can throw together a web page; that doesn't mean it contains verifiable facts from trusted sources. Furthermore, Wikipedia policy doesn't permit you to add external links with which you are affiliated; please read Wikipedia:Conflict of interest and Wikipedia:External links. -Amatulic 20:28, 10 September 2007 (UTC)

It is my understanding that the link, as well as other information has been put on this site by others over the past few months and subsequently been deleted. I came here to see what I could do to keep this information on. Nhpublius 11:17, 11 September 2007 (UTC)

If that web site remains in the broken state I saw it last, and while it continues to lack notability (uncited by other reliable and verifiable sources), probably never. If that site eventually proves itself as a valuable and notable information resource (more than its own opinion of itself) then yes, the link would be valid to add. But at the moment it doesn't qualify. This is generally true of all fairly new web sites that appear on the internet. The test of time determines its suitability for inclusion in Wikipedia. -Amatulic 22:43, 11 September 2007 (UTC)

Amatulic,

I'm sure you deal with many different types of people trying to get their message out and their method may not be something you agree with or even understand. The site, while new, is without question the most complete and up to date site on this subject. It is pertinent and educational for the large amount of people that visit it every day. Does it have issues with the way it's built? yes. But those issues are being dealt with and fixed in as timely manner as possible. There are server issues and a steep learning curve to repair those issues. Minor visible issues with the site do not automatically make it invaluable. The site does not stand on "it's own opinion of itself." It stands upon the merits of the information contained within it. Unfortunately, with this issue, time is not on our side, so I will ask you to please excuse some basic site errors and your own lack of knowledge in concerns to the issue at hand and just cut me a little slack. 166.68.134.174 01:27, 12 September 2007 (UTC)

Edit request from CorpCommFP, 14 February 2011

{{edit semi-protected}} I'm requesting the deletion of the following information as it is no longer true.

Service and Tech Issues

FairPoint has received much scrutiny since the expansion into Northern New England. Emergency 911 problems made the company scramble to look into how to fix these violations. Landline service has been troubled and sluggish especially in the state of Vermont and Maine causing numerous complaints from both phone and internet service. The Maine PUC fined FairPoint $25,000 for the delays in 911 services.

Many other problems have plagued the New England subscribers of FairPoint's services, including thousands of serious and recurring billing errors, very poor customer service, lack of (and delay of) an electronic bill-pay option, slow or intermittent services, and sluggish and inadequate response to customer complaints and service issues. As of August 2009, the State of Vermont has been in the process of considering revoking FairPoint's right to provide services in that state. FairPoint has consistently failed to meet deadlines to provide a response to Vermont and other states about how they intend to resolve the numerous problems.

On September 16, 2009, Public Service representatives and lawmakers of Maine, New Hampshire, and Vermont convened a joint hearing with FairPoint executives to demand answers for the multitude of problems that has characterized FairPoint's operation in those states.

FairPoint is also under investigation for duping the states of Vermont, Maine and New Hampshire. State regulators are reviewing an anonymous e-mail from someone claiming that during tests leading up to the February 1 cutover, FairPoint created a computer program "to deceive the audience into believing they were watching a real demonstration" of its readiness. A Maine regulator believes the e-mail is from a FairPoint insider. CorpCommFP (talk) 15:58, 14 February 2011 (UTC)

Not done: please provide reliable sources that support the change you want to be made. Asserting that it's not true doesn't make it so. -Atmoz (talk) 16:07, 14 February 2011 (UTC)

References

Neutrality issue and unsourced claims

This paragraph looks distinctly like it was tacked on to the end of the article by an angry employee:

"But the company is still plagued by problems with their systems due to the rush in which they were chosen and the willingness to count corners in making the systems. The upper management has been largely to blame for these issues."

I agree, the word "workers" or "employees" would have sufficed, instead of "the 2,000 employees to built... blah blah blah yada yada yaa" No credibility in this section at all.

Agent032125

External links modified

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Merger

Fairpoint will be soon renamed Consolidated Communications due to merger and should be merged to the article on Consolidated Communications — Preceding unsigned comment added by 71.169.178.242 (talk) 23:08, 23 July 2017 (UTC)