Shifa International Hospitals
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| Company type | Private |
|---|---|
| PSX: SHFA | |
| Industry | Healthcare |
| Founded | 1993 |
| Headquarters | Islamabad, Pakistan |
Key people | Zeeshan Bin Ishtiaque (CEO) |
| Revenue | Rs. 23.564 Billion (2024) |
| Rs. 1.362 Billion (2024) | |
| Total assets | Rs. 18.287 Billion (2024) |
| Total equity | Rs. 11.916 Billion (2024) |
| Website | shifa |
| Footnotes / references https://dps.psx.com.pk/download/document/236833.pdf | |
Shifa International Hospitals Limited (SIHL) is a leading healthcare organization in Pakistan, distinguished for its comprehensive medical services and far-reaching influence in the healthcare sector. While renowned for its flagship quaternary care hospital in the capital city Islamabad, which houses over 550 beds, SIHL is much more than a standalone institution. It oversees a network of hospitals and medical centers, laboratory pickup points and home healthcare network across the country, offering a spectrum of advanced healthcare services.[1][2] Beyond hospital care, SIHL actively contributes to medical education, postgraduate training and research, sponsors a federally-chartered university STMU, and serves as a university teaching hospital for various academic departments, constituent colleges and institutes of the STMU.[3] Through its nationwide charitable initiatives, as part of corporate philanthropy and a core function of its sister organization, Shifa Foundation, Shifa Enterprise plays a pivotal role in shaping the future of healthcare in Pakistan, both in terms of clinical excellence and community outreach.[4] International Finance Corporation (IFC), a member of the World Bank Group, became one of the major shareholders of SIHL in 2019. [5]
History
[edit]The idea of Shifa International Hospital was conceived by a team of expatriate healthcare professionals in 1985 in New York, USA. Their objective was to provide international standard medical care to the people of Pakistan.
The Hospital was incorporated on September 29, 1987 as a private limited company. It was converted to a public limited company on October 12, 1989. The construction activity began in 1988. Shifa was officially opened in 1993, with 8 outpatient clinics and 36 inpatient beds.[6][7]
Facilities & Healthcare Services
[edit]SIHL has over 300 clinical consultants with the largest pool of US & Europe qualified Physicians & Surgeons under one roof in Pakistan. With more than 45 clinical specialties, SIHL offers comprehensive services across multiple disciplines. Its 130 plus critical care beds and 55 plus emergency beds, available 24/7, make it a crucial hub for handling emergencies and high-acuity care in the region.[8]
It houses the region’s premier cancer center facility and a comprehensive neuroscience & stroke center, that showcases its expertise in advance care in some of the most complex medical specialties.[9]
- Audiology
- Cardiology
- Dermatology
- Endocrinology & Diabetes
- Emergency Medicine
- Executive Health Clinics
- Gastroenterology & Hepatology
- Infectious Diseases
- Internal Medicine
- Nephrology
- Neurology
- Nutrition & Dietetics
- Oncology
- Palliative Care
- Pediatrics
- Psychiatry
- Pulmonology
- Rheumatology
- Rehabilitation Services
- Cardiac Surgery
- Dentistry/Orthodontics
- Ear, Nose & Throat (ENT)
- General Surgery
- Neurosurgery
- Obstetrics & Gynecology
- Ophthalmology
- Orthopedic Surgery
- Pediatric Surgery
- Plastic Surgery
- Urology
Pakistan's Leading Multi-Organ Transplant Program
[edit]A multidisciplinary team of internationally experienced transplant surgeons and healthcare professionals provide integrated, high-quality care to patients, with success rates comparable to global standards. SIHL remains the only institution in the region capable of managing four distinct transplant programs under one roof.
Since its inception in 2012, the team has performed over 1300 living donor liver transplants at the facility with one-year survival rate of 90.6%. [10] [11]
2- Bone Marrow/ Stem Cell Transplantation
[edit]SIHL has conducted more than 500 transplants including Autologous, Allogenic (fully-matched and half-matched HAPLO) transplants. Since 2009, the team has been managing the most challenging cases in the region including high-risk malignancies (Leukemia, Lymphoma, Myeloma, & Germ Cell Tumors).
- Allogenic BMT transplant one-year survival rate is 72.7%
- Autologous BMT transplant one-year survival rate is 90% to 100%[12]
The center has successfully performed more than 870 living donor kidney transplants since 2001, with one-year survival rate of 98%.[13]
The hospital offers cutting-edge cornea transplant services, and has conducted more than 350 corneal transplants since its inception in 2001.[14]
Latest Diagnostic Imaging Technologies
[edit]The Radiology department of SIHL has invested in latest diagnostic equipment & technologies to ensure precise and accurate disease diagnosis, leading to better treatment outcomes.[15]
- MRI Scan (Siemens 3 Tesla Magnetom VIDA)
- CT-Scan (Toshiba Aquilion One 640 slice)
- Mammography (Selenia Dimensions, 3D Hologic)
- Next Generation Interventional Radiology suite
- Selenia Dimensions 3D Hologic Mammography System
- Advanced Cath Lab System
- State-of-the-art Linear Accelerator and CT Simulator (Wide Bore)
- Latest Brachytherapy Machine
- State-of-the-art equipment in all other modalities
Pathology and Laboratory Medicine
[edit]In 2017, Shifa Laboratory acquired TLA (Total Lab Automation) Solution, the first of its kind in the Southeast Asia/ Pacific region to monitor turnaround time & automate Hematology, Chemistry & Molecular Biology on one belt. The aim is to provide unparalleled quality with secure and swift results. The department has been operating specialty labs in Histopathology, Immunology, Cytogenetics, Microbiology, Flow Cytometry, NAT, etc.[16]
Operation Theaters with Advanced Technologies
[edit]Shifa International Hospital uses cutting-edge technologies to perform surgical procedures, focusing on minimum invasiveness with the highest precision and success rates. The state-of-the-art OTs are equipped with vertical laminar flow ventilation, surgical control, and HEPA filters, with a capacity to perform a wide range of surgical procedures.[17]
Shifa International Hospital Faisalabad
[edit]SIH Faisalabad was conceived and established to pass on professional medical expertise and excellence to over 3 million residents of Pakistan’s 3rd largest city and to its neighboring areas. Inaugurated on August 28, 2011, the hospital maintains the same standard of care and compassion as Shifa International Hospital Islamabad, offering quality health services to various patient segments through a qualified team of consultants in multiple medical and surgical specialties.[18]
Shifa Medical & Dialysis Center G-10, Islamabad
[edit]Shifa Medical and Dialysis Center Islamabad officially opened on June 21, 2014, as an expansion project to continue SIHL's commitment to professional medical expertise and excellence in the field of dialysis and renal diseases. It features a 30-bed facility that upholds the same level of care and compassion that is hallmark of SIHL H-8 Islamabad, aiming to enhance access to quality health services for the community. The Center offers pharmacy services and a lab pickup point (LPP), radiology (X-ray, ultrasound), and various outpatient clinics.[19]
Training & Development
[edit]SIHL offers residency and fellowship training programs across 35 disciplines, including the following:[20]
- Anaesthesiology
- Cardiac Surgery
- Cardiology
- Chemical Pathology
- Clinical Haematology
- Critical Care Medicine
- Emergency Medicine
- Endocrinology
- Gastroenterology
- Haematology
- Histopathology
- HPB & Liver Transplant Surgery
- Immunology
- Infectious Diseases
- Interventional Radiology
- Medicine
- Microbiology
- Neonatal Pediatrics
- Nephrology
- Neurology
- Neurosurgery
- Obstetrics & Gynaecology
- Ophthalmology
- Orthopedic Surgery
- Otorhinolaryngology (ENT)
- Pediatric Critical Care Medicine
- Pediatrics
- Pain Medicine
- Physiology
- Plastic Surgery
- Radiology
- Radiation Oncology
- Surgery
- Urology
- Vascular Surgery
Accreditations & Certifications
[edit]- Shifa International Hospitals Limited was the first private limited hospital in Pakistan to be accredited by Joint Commission International (JCI) in 2017, with two consecutive re-accreditations in 2020 and 2024. This is a rare accomplishment in Pakistan’s healthcare sector.[21][22][23][24]
- SIHL also holds certifications from ISO 9001, ISO 22000, and ISO 45001, demonstrating its adherence to excellent standards in quality management, food safety, and occupational health.[25][26]
Subsidiaries/Associated Companies
[edit]SIHL encompasses a range of healthcare companies, including:
SIHT is Pakistan’s leading home health company, established in 2019 to meet the rising demand for home health services during the COVID-19 pandemic. It provides a unique blend of innovative IT solutions and premier healthcare services, offering online doctor consultations, laboratory diagnostics, nursing care, rehabilitation, pharmacy services, diabetes management, elderly care, and continuous monitoring. Moreover, it has an extensive network of over 70 Laboratory Collection Centers across the country, ensuring broad access to essential diagnostic services.[27]
The company’s flagship service, eShifa, achieved a significant milestone in 2020 when it became the first home and digital healthcare brand in Pakistan to be accredited by the Joint Commission International (JCI), reflecting the company’s commitment to providing home health services that meet the highest international standards.[28]
Shifa National Hospital Faisalabad (SNHF)
[edit]The work of the project is in progress and is expected to be ready for phased operationalization as scheduled by the company.[29][30]
Shifa Medical Center Islamabad (SMCI)
[edit]SMCI is an under-construction project in the F-11 sector.[31]
Shifa Neuro Sciences Institute (SNSI)
[edit]SNSI’s primary focus is on creating and operating a cutting-edge neuroscience institute to provide a comprehensive range of healthcare services.[32]
Shifa CARE (Pvt.) Limited (SCPL)
[edit]Shifa Care is a technology company specifically focused on developing healthcare related software.[33]
Awards & Recognitions
[edit]Company Awards
[edit]- ICCI 5th Business Excellence Award for the Highest Healthcare Employment Generator in the region on 21st July, 2022 [34][35]
- 37th Corporate Excellence Award by Management Association of Pakistan in 2022 [36]
- 36th Corporate Excellence Award by Management Association of Pakistan in 2021 [37]
- 35th Corporate Excellence Award by Management Association of Pakistan in 2020 [38][39]
- 34th Corporate Excellence Award by Management Association of Pakistan in 2019 [40]
- 33rd Corporate Excellence Award by Management Association of Pakistan in 2018 [41]
- 32nd Corporate Excellence Award by Management Association of Pakistan in 2017 [42]
- 31st Corporate Excellence Award by Management Association of Pakistan in 2016 [43]
- Ranked among the Top 25 companies by Pakistan Stock Exchange in 2016 & 2017
- 30th Corporate Excellence Award by Management Association of Pakistan in 2015 [44]
- CSR Award by National Forum for Environment & Health in January 2015 [45]
- 29th Corporate Excellence Award by Management Association of Pakistan in 2014 [46]
- Best Enterprise Award in Healthcare by Europe Business Assembly, UK in April 2014
- Corporate Philanthropy Award by Pakistan Centre for Philanthropy in 2012
- Corporate Philanthropy Award by Pakistan Centre for Philanthropy in 2011
- Best Presented Accounts Award by South Asian Federation Accountants in Dhaka in November 2011
- Pakistan Stock Exchange recognized Shifa International Hospital as First Listed Hospital in Pakistan
Individual Awards
[edit]- Dr. Zeeshan Bin Ishtiaque has been featured in the book 100 CEOs & Diplomats of Pakistan, by CEO CLUB in 2024 [47]
- Dr. Manzoor H. Qazi was included in the 100 Performing CEO’s and Leaders of Pakistan by CEO CLUB in 2015 [48]
- Dr. Manzoor H. Qazi received Best Manager of the Year by Europe Business Assembly, UK in April 2014
- Dr. Manzoor H. Qazi received Best CEO Award by Mass Human Resource Services, Karachi in December 2013
- Dr. Manzoor H. Qazi received Best CEO for the Year by Mass Human Resource Services, Karachi in October 2012
- Dr. Zaheer Ahmad was conferred upon with posthumous Sitara-e-Imtiaz, by the State of Islamic Republic of Pakistan in 2012 [49]
- Sitara-e-Imtiaz was awarded to Dr. Syed M. Kamran Majeed in 2019 [50]
- Sitara-e-Imtiaz was awarded to Dr. Faisal Saud Dar in 2016 [51][52]
- Tamgha-e-Imtiaz was awarded to Dr. Saeed Akhtar in 2012 [53]
- Tamgha-e-Imtiaz was awarded to Dr. M. Ali Afridi in 2012 [54]
- Dr. Zaheer Ahmad received NPC Gold Medal in March 2009 [55]
- Sitara-e-Imtiaz was awarded to Dr. Muhammad Amin in 2008
- Dr. Zaheer Ahmad & Shifa Faculty was recognized by 29th APPNA Convention for their support during 2005 earthquake [56]
- Dr. Zaheer Ahmad was awarded Cosmo Gold Medallion by Rotary Club in April 2008 [57]
- Dr. Zaheer Ahmad received Expatriate Achievement Award by Pakistani American Business Association, USA in March 2004 [58]
- Dr. Zaheer Ahmad received Overseas Pakistani Institute Award by President Farooq Leghari in August 1995 [59]
Controversies
[edit]In a case involving alleged negligence, President Arif Alvi directed the Islamabad Healthcare Regulatory Authority (IHRA) to ensure that Shifa International Hospital in Islamabad reimbursed Rs. 2.9 million to the family of a patient who died during the course of treatment. Additionally, the President upheld the Rs. 900,000 fine imposed on the hospital.[1] The investigation, prompted by a complaint from the patient's daughter, revealed the hospital's negligence, professional misconduct, and malpractice, leading to these actions being taken.[2]
In a significant case, an Islamabad court issued arrest warrants for a former consultant at Shifa International Hospital, Dr. Aasim Rahman. The patient, Hajira Bibi, claimed the hospital failed to diagnose her real disease and accused them of maltreatment and misdiagnosis. After being diagnosed with leprosy at a different hospital, she sought a refund and compensation totaling Rs15.5 million from Shifa under Islamabad consumer law.[3]
The Federal Investigation Agency (FIA) transferred a case to the Capital Development Authority (CDA) regarding Shifa International Hospital's alleged encroachment. The hospital was accused of violating building regulations in 2020 by encroaching on land near a nullah.[4][5]
See also
[edit]References
[edit]- ^ "Shifa International Hospital Ordered to Pay Rs. 3.8 Million Over Negligence Causing Girl's Death".
- ^ "Fine upheld: President orders SHIFA to refund Rs2.9m to patient's daughter". 29 January 2023.
- ^ "Warrants issued for rheumatologist in consumer complaint". 20 November 2016.
- ^ "FIA Transfers Shifa Int. Hospital Encroachment Case to CDA - ProProperty".
- ^ "Dec 14, 2022 | FIA refers Shifa Hospital encroachment issue to CDA". 14 December 2022.