Wikipedia:Articles for deletion/Confluence (software) (3rd nomination)

The following discussion is an archived debate of the proposed deletion of the article below. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.

The result was keep. King of ♥ ♦ ♣ ♠ 21:41, 10 July 2020 (UTC)

Confluence (software)

AfDs for this article:

• Articles for deletion/Confluence (software)
• Articles for deletion/Confluence (software) (2nd nomination)
• Articles for deletion/Confluence (software) (3rd nomination)

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Confluence (software) (edit | talk | history | protect | delete | links | watch | logs | views) – (View log · Stats)

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Atlassian as one article more than sufficient to cover all of their products. the company has made Wiki pages as some corporate blog for each of their products. Wiki is not a brochure. references are mainly their own and it is motivated by their PR/ digital marketing agency itself. and their articles were questioned for being written by close association of the company. Light2021 (talk) 07:09, 3 July 2020 (UTC)

Note: This discussion has been included in the list of Software-related deletion discussions. XOR'easter (talk) 20:56, 3 July 2020 (UTC)

• Keep per the significant coverage in multiple independent reliable sources.
  1. Hedgebeth, Darius (2007). "Making use of knowledge sharing technologies". VINE Journal of Information and Knowledge Management. 37 (1). Emerald Group Publishing. doi:10.1108/03055720710742025. ISSN 0305-5728. Retrieved 2020-07-06.
  2. Ebersbach, Anja; Glaser, Markus; Heigl, Richard; Warta, Alexander (2008) [2005]. "Installing Confluence". Wiki: Web Collaboration (2 ed.). Berlin: Springer-Verlag. ISBN 978-3-540-35150-4. Retrieved 2020-07-06.
  3. Mader, Stewart (2008). Wikipatterns. Indianapolis: Wiley. ISBN 978-0-470-22362-8. Retrieved 2020-07-06.
  4. Duffy, Jill (2015-10-06). "Atlassian Confluence Review". PC Magazine. Archived from the original on 2020-07-06. Retrieved 2020-07-06.
  5. Heck, Mike (2007-01-05). "Wikis evolve as collaboration tools". InfoWorld. Archived from the original on 2020-07-06. Retrieved 2020-07-06.
  6. Lardinois, Frederic (2020-03-30). "Atlassian's Confluence gets a new template gallery". TechCrunch. Archived from the original on 2020-07-06. Retrieved 2020-07-06.
  7. Finnegan, Matthew (2019-04-11). "Atlassian's Confluence gets more powerful analytics". Computerworld. Archived from the original on 2020-07-06. Retrieved 2020-07-06.
  8. "Review: How SharePoint, Confluence, IBM Connections and Yammer compare". Computerworld. 2017-08-11. Archived from the original on 2020-07-06. Retrieved 2020-07-06.
  9. Filion, Luc; Daviot, Nicolas; Le Bel, Jean-Philippe; Gagnon, Marc (2017). "Using Atlassian Tools for Efficient Requirements Management: An industrial case study". 2017 Annual IEEE International Systems Conference (SysCon). Institute of Electrical and Electronics Engineers. doi:10.1109/syscon.2017.7934769. ISBN 978-1-5090-4623-2. Retrieved 2020-07-06.
  10. Lazar, Deretić; Ana, Pajić; Ognjen, Pantelić (2016-01-05). "Primena Confluence alata za upravljanje znanjem u procesu modelovanja proizvoda u osiguranju" [Application of Confluence knowledge management tools in the process of product modeling in insurance]. Centre for Evaluation in Education and Science (in Bosnian). 14 (55). Archived from the original on 2020-07-06. Retrieved 2020-07-06.
  11. Wang, Ting; Vezenov, Dmitri V.; Simboli, Brian (Summer 2014). "Use of a Wiki-Based Software to Manage Research Group Activities". Issues in Science and Technology Librarianship (77). doi:10.5062/F4KS6PJ1. Archived from the original on 2014-10-10. Retrieved 2020-07-06.
  12. Bibbo, Danielle; Sprehe, Eric; Michelich, James; Lee, Young Eun (2010). "Employing Wiki as a Collaborative Information Repository in a Media and Entertainment Company: The NBC Universal Case" (PDF). ICIS 2010 Proceedings. International Conference on Information Systems. Archived from the original (PDF) on 2020-02-12. Retrieved 2020-07-06.

  Sources with quotes

  Hedgebeth, Darius (2007). "Making use of knowledge sharing technologies". VINE Journal of Information and Knowledge Management. 37 (1). Emerald Group Publishing. doi:10.1108/03055720710742025. ISSN 0305-5728. Retrieved 2020-07-06. The abstract notes: An evaluation of Atlassian's Confluence collaboration product is provided. The article notes: Confluence is an Enterprise Wiki that enables organizations to collaborate and share knowledge. Wikis are web-based collaborative applications that allow users to add and edit online content (ex. Wikipedia.org, online forums, blogs). Confluence is used by more than 700 large, medium, and small organizations located in over 40 countries around the world, and include: Cisco, Friends Provident, Deutsche Bank, Citigroup, DaimlerChrysler, Sony, Volvo, US Department of Health and Human Services, SAIC, Raytheon, The Massachusetts Institute of Technology (MIT), Stanford University, Stockholm University, and Boeing. Confluence can be run as a standalone application, or as a web service hosted by industry-proven application servers such as JBoss, BEA Weblogic, or Tomcat. For evaluation purposes, I hosted Confluence as a web service using the Apache Tomcat 5.5 servlet container (modular holding area for web applications) in Microsoft Windows and Linux operating system environments. Running Confluence as a web application better facilitates scalability (the ability to make networked applications available to multiple users across enterprises). Confluence leverages a J2EE framework in its use of containers consisting of pages and spaces. Pages are used to share and store information that can be grouped into larger spaces (Wikis or containers) and can be linked, searched, and integrated into an organization’s document management structure. Spaces are used as holding areas for news posts, archives, and other pieces of information (see Figure 4). Advanced integration features enhance Confluence’s capabilities. Security features maintain levels of access for individual users, as well as groups. [More information] Ebersbach, Anja; Glaser, Markus; Heigl, Richard; Warta, Alexander (2008) [2005]. "Installing Confluence". Wiki: Web Collaboration (2 ed.). Berlin: Springer-Verlag. ISBN 978-3-540-35150-4. Retrieved 2020-07-06. The book notes: Confluence is a wiki engine currently only available in English whose WYSIWYG editor and integrated user rights administration also make it ideal for use in companies. License owners of this commercial software receive the source code and can develop it further. ... The producer of Confluence is the Australian software company Atlassian Software Systems Pty Ltd. ... Confluence is based on the Java platform Enterprise Edition 5 and is thus available for all conventional operating systems, such as Windows, Linux, Mac OS X and various Unix derivatives. Mader, Stewart (2008). Wikipatterns. Indianapolis: Wiley. ISBN 978-0-470-22362-8. Retrieved 2020-07-06. The book notes on page 139: The experience of the last year in implementing and expanding the use of Confluence has left no doubt to the substantial benefits of a well-engineered enterprise wiki over a traditional web server approach. Even at its most basic level of implementation and usage, Confluence allows researchers to take direct control of the publishing and communication with their collaborators and community with a minimum of distraction. The full potential of the wiki approach will begin to be realized when the things that previously required dedicated sophisticated application to achieve can be delivered simply and effectively by adding functionality onto Confluence. Extending the functionality through utilizing common resources, attracting a higher proportion of the interaction from a growing proportion of a research community and facilitating this in a federated seamless manner will generate substantial positive network effects. One mechanism to accelerate the research community's adoption of Confluence and other advanced wikis would be to establish focused online communities to discuss the usage and possible research specific enhancements. This should also include opt-in listings of those wikis used for research along with case studies of the impact of the wiki on the research. Duffy, Jill (2015-10-06). "Atlassian Confluence Review". PC Magazine. Archived from the original on 2020-07-06. Retrieved 2020-07-06. The article notes: In the world of collaboration software, there are easily a hundred services that promise to get your team working together in a communication application that keeps a searchable record of all their work. If your organization already uses issue-tracking software Jira by Atlassian, you might consider adding Confluence (Visit Site at Confluence) as your virtual workplace huddle room. Confluence is a service in which team members can discuss work, record decisions, comment on documents, and otherwise collaborate as a team. When new team members come on board, Confluence gives them context and history about both the projects at hand and the team itself. Both Confluence and Jira are made by Atlassian, so they are designed to work well together. ... There are two add-on options called Confluence Team Calendars and Confluence Questions. Team Calendars adds a central calendar for keeping track of who's taking time off and when, as well as for project and event planning. Jira users see on this calendar dates for releases, sprints, and more. The Confluence Team Calendar also has integration options with Google Calendar, Outlook, and iCal. For Confluence plus Team Calendars, a group of 15 can expect to pay $75 per month. ... Uploading documents on Confluence is simple, and I tested the feature by adding both images and PDFs. There's an option to add simple effects to an image, such as a drop-shadow, though doing so made my image go bonkers and prevented the page from loading. All these little kinks and quirks need to be ironed out, but they aren't show-stoppers by any means. Some teams might never even run into them or notice them, though others could end up pulling their hair out because of these simple frustrations. Heck, Mike (2007-01-05). "Wikis evolve as collaboration tools". InfoWorld. Archived from the original on 2020-07-06. Retrieved 2020-07-06. The article notes: Confluence has multiple personalities: a collaboration tool, intranet, document repository, and project monitor. Throughout it all, however, the system stays true to its wiki roots. Spaces hold pages that are easily organized, can reference attachments, and turn into discussion forums using comments. Moreover, everything is searchable  — subject to enterprise-grade security that extends permissioning to individual pages. Still, Atlassian doesn’t try to make Confluence into a collaboration Swiss Army Knife; although the software integrates with other systems through provided Web services interfaces, you won’t find a spreadsheet or other built-in applications. And that’s fine, in that it means you don’t have to be a genius to use or administer this application. Further, more than 100 plug-ins and Confluence’s internal component system (built on the Spring Java framework) provide great extensibility. The only option I’d like is the capability to import user accounts from an Active Directory or LDAP server; currently you have to create individual user accounts and apply permissions. Just about everything in Confluence shows polish and attention to detail. You can instantly create pages in the designated space and edit with standard wiki markup code or a rich-text editor. Linking to other pages is simple, and the system ensures links don’t break if you reorganize pages into a different hierarchy. Further, categorizing pages into logical parent and children groups is point-and-click simple. Each page has a printable view and can be exported to PDF. Lardinois, Frederic (2020-03-30). "Atlassian's Confluence gets a new template gallery". TechCrunch. Archived from the original on 2020-07-06. Retrieved 2020-07-06. The article notes: Confluence, Atlassian’s content-centric collaboration tool for teams, is making it easier for new users to get started with the launch of an updated template gallery and 75 new templates. They incorporate what the company has learned from its customers and partners since it first launched the service back in 2004. About a year ago, Atlassian  gave Confluence a major makeover, with an updated editor and advanced analytics. Today’s update isn’t quite as dramatic, but goes to show that Confluence has evolved from a niche wiki for technical documentation teams to a tool that is often used across organizations today. Finnegan, Matthew (2019-04-11). "Atlassian's Confluence gets more powerful analytics". Computerworld. Archived from the original on 2020-07-06. Retrieved 2020-07-06. The article notes: Atlassian has given Confluence its biggest revamp in years, offering more powerful analytics, improved search and new ways to interact with the content collaboration platform. ... Confluence, created in 2004, is one of Atlassian’s oldest products and its second biggest revenue driver. Initially aimed primarily at software developers, its focus has widened in recent years: Atlassian’s head of Confluence Cloud, Pratima Arora, said that one in four Confluence customers now use the application across their operations. "Review: How SharePoint, Confluence, IBM Connections and Yammer compare". Computerworld. 2017-08-11. Archived from the original on 2020-07-06. Retrieved 2020-07-06. The article notes: Microsoft SharePoint, Atlassian Confluence, IBM Connections and Microsoft Yammer all fit the bill in some ways. But is one better than the others? Filion, Luc; Daviot, Nicolas; Le Bel, Jean-Philippe; Gagnon, Marc (2017). "Using Atlassian Tools for Efficient Requirements Management: An industrial case study". 2017 Annual IEEE International Systems Conference (SysCon). Institute of Electrical and Electronics Engineers. doi:10.1109/syscon.2017.7934769. ISBN 978-1-5090-4623-2. Retrieved 2020-07-06. The article notes: Confluence One problem with JIRA is the impossibility to describe requirement textually in a proper way. JIRA only provides a basic text window for descriptions and only allows to attach files (such as images or diagrams) separately. On the other hand, Atlassian Confluence compensates JIRA for these limitations. Confluence is a multi-user web-based advanced wiki editor, which offers on-line word processing and image embedding. It proposes a set of programmable macros to enhance a documents’ content. Through macros, Confluence offers the possibility to connect with the JIRA database to dynamically reflect the state of requirements within the text itself. This highly reduces the manual modifications to apply to the specifications. Fig. 1 depicts such a macro. ... Even though Confluence has been deployed, it is not targeted yet for writing document to be delivered to customers. Confluence does not offer enough features nor provide sufficient document quality to be used in our case. Confluence will be used for internal documentation only. Lazar, Deretić; Ana, Pajić; Ognjen, Pantelić (2016-01-05). "Primena Confluence alata za upravljanje znanjem u procesu modelovanja proizvoda u osiguranju" [Application of Confluence knowledge management tools in the process of product modeling in insurance]. Centre for Evaluation in Education and Science (in Bosnian). 14 (55). Archived from the original on 2020-07-06. Retrieved 2020-07-06. From this book titled Open Access to STM Information: Trends, Models and Strategies for Libraries: In Serbia there is the Centre for Evaluation in Education and Science (CEON/CEES) as an independent science and technoloyg observatory. CEON is creator of SCIndex – Open Access Citation Index. Purpose of this programme is to promote Open Access (OA) in Serbia and within the region. From a Google Translate of the article's abstract: The Confluence tool is one of the possible solutions that can be used for this purpose,but its use should be carefully designed in a way that will make it easier for users to navigate and understand the solution. This paper presents a proposal for the organization of space and content within the Confluence tool for the needs of the team that deals with product modeling in the company Futura osiguranje and highlights the potential benefits of its application. Wang, Ting; Vezenov, Dmitri V.; Simboli, Brian (Summer 2014). "Use of a Wiki-Based Software to Manage Research Group Activities". Issues in Science and Technology Librarianship (77). doi:10.5062/F4KS6PJ1. Archived from the original on 2014-10-10. Retrieved 2020-07-06. From the abstract: This paper discusses use of the wiki software Confluence to organize research group activities and lab resources. Confluence can serve as an electronic lab notebook (ELN), as well as an information management and collaboration tool. The article provides a case study in how researchers can use wiki software in "home-grown" fashion to organize their research activities and how librarians can play a role in exploring or advocating wiki software for these purposes. Most of the focus in our discussion will be on ELNs, but we will also address other uses of Confluence. The article notes: Flexibility. Users can design their own ELN style and derive new ELN templates from the basic templates provided by Confluence (e.g., blank Page, decision, file list, how-to article, share a link). Therefore, researchers have considerable freedom to develop ELNs suitable to their research workflow. Little administration is required beyond setting up the initial structure of the space. Ease of use. Confluence is based upon HTML editing and requires only a browser for content entry. Therefore, beginners will find that creating ELNs is easy and intuitive. Computing consultants can help users come up to speed, but the learning curve is not prohibitive. Once a few members of a research group have created their ELN, new members can learn best practices by inspecting the content in existing ELN pages. Bibbo, Danielle; Sprehe, Eric; Michelich, James; Lee, Young Eun (2010). "Employing Wiki as a Collaborative Information Repository in a Media and Entertainment Company: The NBC Universal Case" (PDF). ICIS 2010 Proceedings. International Conference on Information Systems. Archived from the original (PDF) on 2020-02-12. Retrieved 2020-07-06. The article notes: Confluence gave Bill Endow the structure he needed while providing a powerful search engine – something that was absent from the Support Central site and was hard to find in other wiki alternatives. Also, the subscription fee was reasonable: a one-time initial cost of approximately $12,000 USD to purchase the software, plus $6,000 USD per year for maintenance. Consequently, Bill Endow’s team chose Confluence Wiki, by Atlassian, and implemented it on Oracle 10g RAC, running on Red Hat Enterprise Linux on HP servers. Specifically, the team set up two servers to run the wiki platform – one for software to display the wiki pages, the other an oracle database server to deal with structure and content, as well as user info and history. In addition, they built a small storage unit to act as a file system, holding all attachments and non-text documents. Low Initial User Acceptance By 2007 the wiki was finally in place but receiving minimal traffic. Only Bill Endow's team of 10 - 15 was using the wiki due to two major problems. The first issue was integration of Confluence Wiki into NBC’s existing network software. In order to verify whether the content contributor is a legitimate NBC employee, Confluence Wiki must check the contributor’s identity by forcing him or her to log into the NBC network with an employee ID and password. This verification phase was slow and often failed, preventing even legitimate users from accessing, contributing, and modifying content on the wiki. Second, the version of Confluence Wiki software purchased was still in an early stage and had several lingering glitches which caused annoying delays in accessing and updating content. The collaborative effort of Bill Endow’s team and Confluence resulted in a resolution of these problems, ensuring seamless user verification processes and increasing performance and speed of the wiki application.

  There is sufficient coverage in reliable sources to allow Confluence to pass Wikipedia:Notability#General notability guideline, which requires "significant coverage in reliable sources that are independent of the subject".

  Cunard (talk) 10:25, 6 July 2020 (UTC)

• Related AfDs of other Atlassian products: Wikipedia:Articles for deletion/Bamboo (software) (2nd nomination) and Wikipedia:Articles for deletion/Jira (software). Cunard (talk) 10:25, 6 July 2020 (UTC)

• Keep, I think Confluence is a widely used product and all this information wouldn't fit into the Atlassian page. There are enough notable sources, but that was never really disputed. So the question is simply whether you think it fits into the Atlassian page. I don't think it does. --Ysangkok (talk) 22:45, 8 July 2020 (UTC)

• Pinging Wikipedia:Articles for deletion/Confluence (software) participants: czarkoff (talk · contribs), Lambiam (talk · contribs), Diego Moya (talk · contribs), QA Eric (talk · contribs), Steven Walling (talk · contribs), and Jonathunder (talk · contribs).

  Pinging Wikipedia:Articles for deletion/Confluence (software) (2nd nomination) participant: Intgr (talk · contribs).

  Cunard (talk) 09:25, 10 July 2020 (UTC)

• Keep Article obviously passes the WP:N bar with a preponderance of dedicated third party source material. If we think it's biased, let's rewrite it. Steven Walling • talk 11:44, 10 July 2020 (UTC)

• Keep – I do not think that "Atlassian as one article more than sufficient to cover all of their products" is a valid deletion rationale. Wouldn't that equally apply to the Ford Taunus article and other articles in Category:Ford vehicles? Is there a basis for the allegations that "the company has made Wiki pages as some corporate blog for each of their products" and that "references are ... motivated by their PR/ digital marketing agency"?  --Lambiam 16:28, 10 July 2020 (UTC)

The above discussion is preserved as an archive of the debate. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.