Wikipedia:Abuse response/Contact templates
The following is a contact letter template that should be used when contacting an ISP regarding an abuse report.
ISP contact e-mail for a single IP[edit]
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Dear Sir or Madam: On behalf of Wikipedia's Abuse Response Team, I am contacting you to inform you of a case of abuse originating from your network. Wikipedia is a project to create a free-of-charge open-content encyclopedia. The English version may be viewed at <http://en.wikipedia.org/>. A fundamental component of Wikipedia is that it may be edited by virtually anyone, as long as their edits benefit the goal of creating an encyclopedia. This approach has the downside that it exposes us to large-scale vandalism, something that we are always trying to combat. We use automated bots and tools to detect and revert unconstructive edits. If a user is identified as repeatedly abusing their privilege to edit Wikipedia, that user is blocked, either temporarily or permanently. I have completed an investigation and discovered that an IP address which appears to be registered to your organization, IP ADDRESS, has been habitually abusing Wikipedia by vandalizing articles at <http://en.wikipedia.org/>. His or her actions are likely preventing other users on your network from contributing, as this IP address has been blocked from editing Wikipedia on multiple occasions. Multiple warnings have been issued over a long duration of time, asking the user to refrain from abusive use of Wikipedia. However, the user has chosen to ignore the warnings, and as a result has incurred several blocks to this IP address under your jurisdiction. I am contacting you because this user continues to abuse Wikipedia after his or her block expires and because this user has been blocked five times or more, justifying a need for a report to your organization. The Wikipedia community takes abuse of Wikipedia very seriously. The Abuse Response Team has completed a thorough investigation on this matter and created a detailed log of activities conducted by the IP address in question. The server logs, which include timestamps of the activity, should assist you in identifying the user responsible for abusing Wikipedia. The entire case is available for you to view at: http://en.wikipedia.org/wiki/Wikipedia:Abuse_response/IP ADDRESS Additional information regarding this user's most recent contributions to Wikipedia may be found at: http://en.wikipedia.org/wiki/Special:Contributions/IP ADDRESS The block log for this IP may be found at: http://en.wikipedia.org/w/index.php?title=Special:Log/block&page=User:IP ADDRESS In the future you may wish to monitor contributions made from this IP address at: (RSS & ATOM feeds) http://en.wikipedia.org/wiki/User_talk:IP ADDRESS
Wikipedia Abuse Response Team (Team members use their Wikipedia screen names when sending abuse reports in order to protect their privacy. However, please understand that this does not affect the quality of the reports.) |
ISP contact e-mail for multiple IPs[edit]
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Dear Sir or Madam: On behalf of Wikipedia's Abuse Response Team, I am contacting you to inform you of a case of abuse originating from your network. Wikipedia is a project to create a free-of-charge open-content encyclopedia. The English version may be viewed at <http://en.wikipedia.org/>. A fundamental component of Wikipedia is that it may be edited by virtually anyone, as long as their edits benefit the goal of creating an encyclopedia. This approach has the downside that it exposes us to large-scale vandalism, something that we are always trying to combat. We use automated bots and tools to detect and revert unconstructive edits. If a user is identified as repeatedly abusing their privilege to edit Wikipedia, that user is blocked, either temporarily or permanently. I have completed an investigation and discovered that a series of IP addresses which appear to be registered to your organization, the most recent of which is IP ADDRESS, has been habitually abusing Wikipedia by vandalizing articles at <http://en.wikipedia.org/>. His or her actions are likely preventing other users on your network from contributing, as this and many other IP addresses have been blocked from editing Wikipedia on many multiple occasions, many of which blocks are ongoing. Multiple warnings have been issued over a long duration of time, asking the user to refrain from abusive use of Wikipedia. However, the user has chosen to ignore the warnings, and as a result has incurred several blocks to IP addresses under your jurisdiction. I am contacting you because this user continues to abuse Wikipedia after his or her block expires and because this user has been blocked five times or more, justifying a need for a report to your organization. The Wikipedia community takes abuse of Wikipedia very seriously. The Abuse Response Team has completed a thorough investigation on this matter and created a detailed log of activities conducted by the IP address(es) in question. The server logs, which include timestamps of the activity, should assist you in identifying the user responsible for abusing Wikipedia. The entire case is available for you to view at: http://en.wikipedia.org/wiki/Wikipedia:Abuse_response/IP ADDRESS Additional information regarding this user's most recent contributions to Wikipedia may be found at: http://en.wikipedia.org/wiki/Special:Contributions/IP ADDRESS The block log for the user's most recent IP may be found at: http://en.wikipedia.org/w/index.php?title=Special:Log/block&page=User:IP ADDRESS In the future you may wish to monitor contributions made from this IP address at: (RSS & ATOM feeds) http://en.wikipedia.org/wiki/User_talk:IP ADDRESS
Wikipedia Abuse Response Team (Team members use their Wikipedia screen names when sending abuse reports in order to protect their privacy. However, please understand that this does not affect the quality of the reports.) |