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Introduction

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Managed Testing Services (MTS) are Managed Services used for testing related tasks across one or more projects delivering one or more applications and systems, spanning the life cycle of software and system development and system operation. The resources for testing (staff, testing infrastructure, system under test) are managed by and in the responsibility of the service provider to support the customer’s business processes. Based on transaction or business value based prices the service provider ensures scalability of the MTS and takes care of the resource management according the utilization scheme required to support the tasks. It provides the test organization, processes and environment to address major testing challenges and achieve optimum results. MTS is an outsourcing technique for testing related tasks across one or more projects delivering one or more applications and systems, spanning the life cycle of software and system development and system operation.[1]

History

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Managed Testing Services was developed during early 1980s for the software development of the system. It referred to what was done to system once working code was delivered. Once the code is delivered to testing, it can be tested and checked but if anything is wrong the previous development phases have to be investigated. If the error was caused by a design ambiguity, or a programmer oversight, it is simpler to try to find the problems as soon as they occur, not wait until an actual working product is produced. Studies have shown that 50 percent of bugs are created at the requirements or design stages and these can have a compounding effect and create more bugs during coding. The earlier the issue found in the life cycle, the cheaper it is to fix rather than testing a program and look for bugs in it where requirements or designs can be rigorously reviewed. During 1990s more advanced capture testing tools were offered rich scripting languages and reporting facilities. Test management tools helped manage all the artifacts from requirements and test design, to test scripts and test defects. Testing was redefined as “the planning, design, building, maintaining and executing tests and test environments”. This was a quality assurance perspective of testing that assumes that good testing is a managed process.[2]

Manage Testing Services are:

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  •  Multi-dimensional testing solution includes tools, templates, industry processes and highly skilled resources
  •  Significant reduction in testing cycle time and effort for deployment
  •  Smart Automation with End to End testing to improve quality and efficiency
  •  Drive towards quality outcomes, not just testing results.[3]

Features

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  •  Create a central repository for your test cases, knowledge items and automation scripts
  •  Schedule releases and test cycle using a wizard driven interface
  •  Execute test assignments and submit defects from the same interface
  •  Track results with real time dashboards and reports.
Kind of Manage Test Service
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Excelacom provides a range of testing services to ensure that won’t run the risk of risk of unforeseen issues that could cause costly business problem after the product or service has been developed. It focuses entirely on application and process testing and performance that help to maintain the business objectives. It helps to maintain the business environments by using comprehensive testing methodology based on quality and best practice in testing management.

Aricent solution works closely with the client to set up a managed testing service center that provides consistent end to end testing for all new network capabilities and service launches. Aricent solution includes integrating test equipment from multiple vendors, defining the test strategy, test case development and execution, resolving defects and test reporting.

Benefits of Managed Testing Services
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  •  Time- ready to roll demand delivery software testing QA services onshore
  •  Visibility- track and view the progress of project real time with QMT tool.
  •  Consistency- Adaptive and customized methodologies to ensure quality and efficiency
  •  QoS-Output performance based on delivery in Service Level Agreement (SLA)
  •  Communication-Cultural alignment couple with onsite Test specialist and coordinator
  •  Improve quality- with Quality test experience and expertise
  •  Proven methodology- tailored to requirements[4]

MTS Risk Management

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Uncertainty is the lack of complete certainty that existence of more than one possibility. Risk is a state of uncertainty where some of the possible involve a loss, catastrophe, or other undesirable outcome. From a risk management perspective, the focus is on risks because they require mitigation actions in order to deal with negative impacts. [5] Ineffective Testing: When the test is ineffective, the uncertainty about the system to be rolled out increases because nobody knows about the possible hidden errors in production and potential impacts. Some measures are

a.Within the transition step many prerequisites for MTS are verified. The transition step will identify most of the detailed hurdles for effective testing and eliminate the respective reasons.

b.Before MTS enters the operational phase the collaborative delivery is an explicit mitigation activity to ensure that a dry-run testing can be implemented as planned.

c.The MTS process incorporates the definition of an overall control framework underpinned by supporting KPIs to make the status of the testing process transparent to all stakeholders. Therefore, uncertainties about the test progress should be minimized.re


Reference

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  1. ^ https://www.us.capgemini.com/services-and-solutions/technology/quality_and_testing/solutions/managed-testing-services/
  2. ^ Board, G. WPftISTQ. (December 2007) Standard glossary of terms used in Software Testing., Homepage
  3. ^ iqnite conference (Accessed July 01, 2011) iqnite interaktiv SMS voting. In: iqnite germany program. Available at: http://www.iqnite-conferences.com/Trial%20Wiki/iqnite_interaktiv_smsvoting.aspx
  4. ^ PAC (Accessed April 04, 2007) Compliance and Software Testing. In: Compliance Magazine. Available at: http://www.compliancemagazin.de/markt/studien/pac040407.html
  5. ^ Hubbard, D. (2009) The failure of Risk Management: Why it‘s broken and how to fix it. John Wiley & Sons

https://www.us.capgemini.com/services-and-solutions/technology/quality_and_testing/solutions/managed-testing-services/

Board, G. WPftISTQ. (December 2007) Standard glossary of terms used in Software Testing., Homepage iqnite conference (Accessed July 01, 2011) iqnite interaktiv SMS voting. In: iqnite germany program. Available at: http://www.iqnite-conferences.com/Trial%20Wiki/iqnite_interaktiv_smsvoting.aspx PAC (Accessed April 04, 2007) Compliance and Software Testing. In: Compliance Magazine. Available at: http://www.compliancemagazin.de/markt/studien/pac040407.html Hubbard, D. (2009) The failure of Risk Management: Why it‘s broken and how to fix it. John Wiley & Sons