Talk:Spirit Airlines/Archive 1

Archive 1

Random forged conversation that was on the top of the page above the box

I recentley just fixed the destinations list, I added Service Announcemnets(spelling), Syber(spelling) Specials info and more. I will continue to add more to the page as time goes on.

David464

• The Syber Specials section was written in a conversational style, I've rewritten it to be more neutral. I don't know much about the program, can someone clarify if there is a difference between Syber Specials and other fare sales? Hawaiian717 00:06, 3 September 2005 (UTC)

The fleet count is off they have 20 A319's and 6 A321's, soon to be joined by 6 new A319's in Oct, Nov and Dec of 2006

Spirit cuts back service from DTW-BOS to "seasonal"

My flight from Detroit (DTW) to Boston (BOS) scheduled for October 12, 2007 was cancelled today. I was advised of an "itinerary change" by e-mail and asked to review my reservation on the website. The website would not call up my reservation and told me to call the Cutomer Service phone number for assistance. When I called, the agent put me on hold to check the status. After several minutes, she came back to report that, according to her supervisor, Spirit will be cancelling daily service between DTW and BOS as of 9/7/2007, and the service will be considered "seasonal", resuming in May 2008. She offered to refund my fare and apologized.Thomprod 18:41, 18 July 2007 (UTC)

Ok, I'd suggest updating Spirit Airlines destinations, but since Wikipedia is not a forum, I'm not sure what you're looking for on this talk page. --Matt 18:57, 18 July 2007 (UTC)

Sorry, I was just trying to document a change in routes and how Spirit handled notification of the change, in case this was a trend. I will delete it if it's not appropriate.Thomprod 15:26, 19 July 2007 (UTC)

Well, I'd suggest updating Logan International Airport and Detroit Metropolitan Wayne County Airport to reflect the seasonality of Spirit's BOS-DTW route. Unfortunately, Wikipedia can't accept original research, so unless there's a bunch of news articles about how Spirit treats passengers poorly upon route cancellations, this probably won't have a bearing upon the article. Cheers --Matt 15:50, 19 July 2007 (UTC)

Well, My personal thanks for the OR , and here is some more as this is the only place I could find out what happened with the "itinerary change", and the spirit airlines definition, as they don't answer their phone anymore and put nothing on the website (every flight is listed as SOLD OUT, not-we changed our minds and we aren't going to fly there now). Amazing stuff. We canceled your route but don't wanna tell24.11.53.10 18:45, 13 August 2007 (UTC)

Mexico City

It says in the Mexico City Airport page that Spirit will be flying there??? Is this true??? —Preceding unsigned comment added by Mgs112 (talk • contribs) 20:49, 26 December 2007 (UTC)

Until there is a source, I say no. I have removed it since on the MEX page. Sox23 23:10, 26 December 2007 (UTC)

Hubs

This link (from Spirit's own website) lists Fort Lauderdale-Hollywood International Airport and Detroit Metropolitan Wayne County Airport as hubs: http://www.spiritair.com/welcome.aspx?pg=aboutspirit&code=fact. I'm fine w/ not listing Atlantic City International Airport as a focus city pending no reference for it but how can we not list FLL and DTW as hubs when Spirit itself refers to them as hubs...and come on, 90+% of Spirit Airlines flights originate or are destined for Fort Lauderdale...can it be any more clear FLL is a hub? Sox23 22:49, 9 August 2007 (UTC)

I've dropped the protection to semi-, so you can edit it now. just make sure everything you add is sourced, eh? David Fuchs ^(talk) 23:15, 13 August 2007 (UTC)

I am adding FLL and DTW as hubs until Spirit's website itself says they don't have hubs. Sox23 23:25, 13 August 2007 (UTC)

Well, Wikipedia is more about truth than what companies say. If Fort Lauderdale does primarily connecting traffic, then it is a hub by Wikipedia's definition of hub, even if Spirit wants to call it a base, right? I mean, let's call a spade a spade here. Plus, on July 20, Spirit called Fort Lauderdale a hub [1]. They call it a hub in many other places too [2]. (Actually, just check out the entire list here). --Matt 04:56, 14 August 2007 (UTC)

And at the very least, if FLL and DTW aren't hubs, they are definitely focus cities or secondary hubs. (Looks like a July 30 press release calls FLL a base [3]) --Matt 04:59, 14 August 2007 (UTC)

The website above has also changed to: Bases at Fort Lauderdale and Detroit -- Russavia has brought up some good changes that are needed for the airline infoboxes at Wikipedia talk:WikiProject Airlines...Sox23 05:09, 14 August 2007 (UTC)

I still think that FLL and DTW are hubs though, even if Spirit doesn't think they are. I mean EVERYTHING CONNECTS THROUGH LAUDERDALE! But I'm not going to start another war-I'm still recovering from the last one! Sox23 05:09, 14 August 2007 (UTC)

Let them say whatever they want to say, it is not really our duty to prove them wrong, we inform and that is it... if they wish to bill themselves as such then that is what they are and we really have to follow that, whether they are essentially wrong or not is based on opinion anyway and so we follow whatever the official sources say, so, let's get cracking. -- SmthManly / ^ManlyTalk / ^{ManlyContribs} 01:16, 15 August 2007 (UTC)

Just waiting for them to change the Airline Infobox template to include bases...Sox23 03:02, 15 August 2007 (UTC)

Okay, every other airline wiki page lists hubs or focus cities. Why deprive users of that info just because of some stupid terminology issues? I had to dig through the history to see what its biggest cities are. Please list them again. Aaporter 87 (talk) 07:53, 2 January 2008 (UTC)

Comsumer Complaints

In case Spirit erases the external link I added, here it is for the record: "Do Not Fly Spirit Airlines" Webpage (found thru reddit.com Towsonu2003 03:50, 29 August 2007 (UTC)

I don't think links to blog rants are appropriate for the article... rhetoric 00:09, 3 December 2007 (UTC)

While I agree that it is inappropriate to link to blog rants, the neutrality of this article is misleading to me and I find it biased towards Spirit Airlines. I have added a section labeled "Advisory". I have included the following in that section.

Spirit Airlines charges passengers $25 US fee per checked bag per flight incase the bags are booked at the airport. Bags pre-purchased online cost 15$ for the first bag each way per passenger, and $25 for the second bag per passenger each way.

Spirit Airlines charges you for all on board beverages and snacks: coffee, soda, water and snacks as well as alcoholic drinks. Also, they only accept credit/debit cards on their flights.

Some Notes: I flew Spirit Airlines from Cancun to NYC via FLL on 3/14/2008. I was charged $40.00 US for two checked bags, that is $20.00 for one checked suitcase per passenger per flight. I could have paid $10 per bag if I "prepurchased" them when I booked my flight on their web site. However, it would never occur to me that an airline would charge you to check one piece of luggage per passenger on an international flight.

Finally, their Free Spirit frequent flyer program will cost you $29.95 when the free trial time period is over and will be automatically billed to your credit card.

JohnA (talk) 02:16, 16 March 2008 (UTC) appletj 02:00 3/16/08

I don't think that including complaints about the cost of checking bags is very neutral - we can state that Spirit charges for checked bags and drinks, but we shouldn't bias it by saying it's bad. --Matt (talk) 02:37, 16 March 2008 (UTC)

other advertising glitches

Besides the Hoffa campaign in 2006, this year Spirit is doing a "MILF" sale. Someone may want to write about that... rhetoric 00:10, 3 December 2007 (UTC)

This is very misleading to call these "advertising issues" or "glitches". It is no secret that Spirit is the king of "shock marketing" and they employ these tactics routinely to generate buzz. I would suggest not calling these "issues" and be more neutral and refer to these "issues" as "Shock Marketing Tactics 2006", "Shock Marketing Tactics 2008", etc. And by the way, it started with "Shock Marketing 2005" when the airline promoted their Spirit Plus business class by calling attention to the extra six inches of width and legroom.Texascaribbean (talk) 02:31, 18 March 2008 (UTC)

spirit in the media

there is no mention of the e-mail that the CEO sent to a customer and was on the national media by the way it was really funny —Preceding unsigned comment added by 129.170.205.101 (talk) 07:41, 31 May 2008 (UTC)

FREE SPIRIT

colerc
The "Free Spirit" section is clearly biased, and appears to have been posted by a publicist or an employee of the company--note the use of "our party" in the text. However, I don't know enough about the program to make the necessary changes myself.

I agree that the section, as originally written, is little more than an advertisement. I have attempted to make the entry more encyclopedic by reducing the section to objective statements about the launching of the program. I have removed the boasting about the program and replaced it with a statement about how Spirit claims that its benefits exceed those of other frequent flyer programs. --Jules7484 17:35, 1 October 2006 (UTC)

GatorFTL--April 5, 2007

• What ever happened to Lima and Chiclayo, Peru and Port of Spain, Trinidad?? Did Spirit drop them as future destinations? There is no information about any of them on website.

Nothing for Spirit is concrete until they've gotten approval, you'll probably see it pop-up randomly. -- SmthManly / ^ManlyTalk / ^{ManlyContribs} 01:00, 6 April 2007 (UTC)

emmgal8
To be complete, I feel that Spirit Vacations should be added to this page. This is an integral part of Spirit Airlines and if they survive the looming economic crisis, will most likely be, in some small part at least, thanks to Spirit Vacations. Emmgal8 (talk) 15:31, 6 August 2008 (UTC)

DTW still a hub?

Why was DTW removed as a hub from the airline's infobox? Is it still a Spirit hub? 74.183.173.237 (talk) 01:51, 23 July 2008 (UTC)

The word "hub" has been removed ENTIRELY from spiritair.com and all I can even find for Fort Lauderdale on there anymore is the "Fort Lauderdale home" thing. Perphaps you should email 'em and ask b/c they've sure got me confused. I don't why airlines have such a stigma now about just telling us what their freakin' key operations are. It's really pretty absurd if you ask me. QualityControl3533 (talk) 16:49, 23 July 2008 (UTC)

Here, Spirit Air History, it says "Fort Lauderdale-based" so I guess FLL is still a base. A few months ago, I got into an edit war with the company's CEO Baldanza (User:Diemacher) about hubs/bases. He changed the Spirit Airlines website (at the time it said FLL hub) to FLL base. So I'm positive they refer to FLL as a Base, and I'm not quite sure that DTW has been de-hubbed [yet?] Sox23 00:42, 24 July 2008 (UTC)

I've asked Mr. Baldanza to update the hub section of the info-box due to percieved uncertainty. It should be forthcoming! -WikipediaFlyer —Preceding unsigned comment added by 172.134.158.65 (talk) 20:03, 24 July 2008 (UTC)

I don't see any reference to DTW at all anymore on spiritair.com in terms of titles. It isn't called a hub, base, home, or gateway. I think this would be more accurate if you only mentioned Fort Lauderdale as despite the fact that you insist it is a base and your source looks to be just a generalized version of the many other parts of the website that refer to it being "based in Miramar, FL" which is talking about their corporate offices it does still call it a gateway with connections in the press releases. I'm surprised that Mr. Baldanza hasn't weighed in as I checked his talk pages and WikipediaFlyer really did ask him to comment. I'm also perplexed that logged in or not this page can no longer be edited now. How is that fair?? —Preceding unsigned comment added by 68.52.36.127 (talk) 05:12, 4 August 2008 (UTC)

This page has been semi-protected for over a year now. I'm not really sure why but it has been...Sox23 22:10, 4 August 2008 (UTC)

Looks like it was semi-protected due to vandalism, with an indefinite expiry, which means the original administrator should have come and undone the protection himself once he felt the time was right, it may be he forgot, so it would be best for someone to notify him. --- SmthManly / ^ManlyTalk / ^{ManlyContribs} 01:56, 5 August 2008 (UTC)

OK. I see. Well I'd like to revise my last message because further research has actually led me to have a different oppinion on the list. Take a look at http://www.spiritair.com/PressReleaseDetails.aspx?number=20080703. It mentions Fort Lauderdale, Michigan, and New Jersey so with that in mind it might actually be justified now to put Atlantic City back on the list. They don't use the base term though although I've read your conversations with Mr. Baldanza and believe you on that front as a result. —Preceding unsigned comment added by 68.52.36.127 (talk) 03:28, 5 August 2008 (UTC)

After reading that press release, I wouldn't have a problem relisting ACY as a focus city (after all it is larger than any of Spirit's other "normal" cities (not counting DTW and FLL). Sox23 04:29, 5 August 2008 (UTC)

ACY is really just a monopoly for them, though. Last I heard, FLL would be I-T-I connections, and DTW D-T-D connections, ACY is just a focus city since most other destinations will drop non-hub flights, except ACY. -- SmthManly / ^ManlyTalk / ^{ManlyContribs} 05:05, 5 August 2008 (UTC)

Well yea that's basically what we're already saying. It deserves to be back on the Focus list. I also think you meant Domestic-to-International for FLL as it is definitely not just a place for people in Latin America to connect to other places in Latin America. That totally discounts the traffic from New York, Boston,Other Florida cities, etc. that also connects to Latin America there. You may have actually meant that but I take I-T-I to be International-to-International. —Preceding unsigned comment added by 68.52.36.127 (talk) 16:49, 6 August 2008 (UTC)

I readded ACY into the article under the focus cities section Sox23 21:15, 6 August 2008 (UTC)

Yes, thank you for pointing out my mistake on I-T-I versus D-T-I, i doubt much I-T-I connections occur, at least they didn't when I worked there, but also, thanks for not using an asshole tone to point out obvious mistakes, that sure was necessary for you not to do, too. -- SmthManly / ^ManlyTalk / ^{ManlyContribs}

Your welcome. I figured you meant D-T-I. No need to beat people up over typos. Happens to everyone. It's good to have someone who worked there involved in the discussions! I also got the page unblocked.... 68.52.36.127 (talk) 16:11, 7 August 2008 (UTC)

Right, sorry, I'm just edgy these days. -- SmthManly / ^ManlyTalk / ^{ManlyContribs} 03:08, 8 August 2008 (UTC)

BIG FRONT SEAT

Last time I was on this page in March it had a section on the big front seat, this section has disappeared and I cant undo it for some reason, does anyone have any info that can be clearly seen on a new 'BIG FRONT SEAT' section in the article? —Preceding unsigned comment added by 92.251.215.94 (talk) 13:20, 24 April 2009 (UTC)

ACY focus city

Is ACY really a focus city for Spirit? Spirit doesn't have a ton of flights from there. It does operate some non-hub services.

I was there (Atlantic City International) the other day & can say for a fact that it is a focus city for Spirit. Spirit operates the majority of that airport.--Hndsmepete 00:08, 1 June 2007 (UTC)

ACY is a relatively small airport; the only other airline is Delta. Operating most of the airport doesn't necessarily make it a focus city. -- 3 June, 2007 12:54 (UTC)

ACY is a base for Spirit Airlines. It has both pilots and flight attendants based there and there are a significant amount of Spirit flights. The only carrier to start serving ACY will be AirTran as of Summer, 2009. —Preceding unsigned comment added by 66.229.119.171 (talk) 19:18, 26 May 2009 (UTC) Having a crew base does not make it a focus city. Ofr example a US Airways express operator has a crew base in Harrisburg, and American Airlines in SFO, certainly not a hub. I do however, agree it is a focus city.98.204.200.211 (talk) 22:37, 29 August 2009 (UTC)

I can assure ACY is a focus city for Spirit. Whether they have or not a base crew at ACY I can't confirm that . At the time Spirit is the only airline that flies to and from ACY. Spirit have at least 4 flights a day, almost every day I can confirm that because I work at the field. Airtran and Delta no longer flies from ACY.

Gossip

"This will likely create a backlash, and because the fees don't kick in until August, insiders at the company are preparing to back off."

This reads like an industry insider gossip column, not an encyclopedia entry. Propose deletion. 190.92.46.8 (talk) 01:31, 7 April 2010 (UTC)

Bankruptcy

SPIRIT did NOT declare bankruptcy...yet. They are still operating, although all flights are cancelled from June 11 to June 16, 2010. —Preceding unsigned comment added by 184.0.183.62 (talk) 15:56, 14 June 2010 (UTC)

Ceasing operations

Per Wikipeida's policies regarding verifiability, sources need to be added with such claims as the airline ceasing operations. Also, the material must be written in a Neutral Point of View, which the addition I just removed was certainly not. Please provide relaible sources here, and I or someone else will try to write it in as neutral a mnaer as possible. Please not that per the Conflict of Intersst guidelines, anyon associated with the airline or the union should not be contributing to the article directly. Thanks. - BilCat (talk) 00:21, 17 June 2010 (UTC)

New logo

The photos are (oddly, in my mind) in the old logo. Where can we procure an acceptable image that displays a plane in the current logo? YellowAries2010 (talk) 17:48, 19 January 2012 (UTC)

Operational and customer service issues

I've removed the following unsourced assertions from this section:

In 2012, FAA ruled that many of Spirit Airlines' seats were unsafe for passengers and as a result, Spirit had to ground several planes and temporarily lease Boeing 737-400s from Xtra Airways during the summer months. The leased 737-400s were assigned to the lucrative Fort Lauderdale - LaGuardia market.

It is the policy of Spirit Airlines to cancel the entire itinerary of passengers who miss any leg of an itinerary, including return trips if a customer misses the initial outgoing flight.

Can't find any mention of either allegation online in WP:RS. I did find this illuminating analysis in The Onion, but I'm pretty sure that's not a WP:RS. :-) Captain Conundrum (talk) 19:34, 12 May 2013 (UTC)

Currently the worst American airline

I guess my title is the reason why every edit on this article is checked. However it should be noted in the lede that this carrier is by the far the most complained about and reviled airline currently operating within the US. To quote the latest surveys conducted for Consumer Reports (July 2013) which states:

On the other end of the spectrum, Spirit Airlines received one of the lowest overall scores for any company we’ve ever rated. “Spirit is the only no-frills airline left with fares that can be 90 percent less than other carriers’,” says George Hobica, founder and editor of Airfarewatchdog, which tracks airline deals. But it also charges a wide array of fees, including $10 to $19 to book a flight; $3 for a soda, a juice, or a bag of M&Ms; and $35 to $100 per carry-on bag.

I think the fact the egregious service of Spirit is not mentioned in the lede is in itself, a violation of WP:POV because Consumer Reports is well known for its policies on editorial independence and has no agenda other than the interests of consumers. To ignore the conclusion, is in itself a POV! 86.160.190.3 (talk) 12:54, 30 May 2013 (UTC)

Indeed? However, the quote you provide ("...one of the lowest overall scores for any company we’ve ever rated.") doesn't correspond to "your" title. On the other hand, however prestigious/independent Consumer Reports may be - and please understand that I don't doubt it for a moment - it is only one source, and Wikipedia's NPOV is clear: "... without bias, all of the significant views that have been published by reliable sources. All Wikipedia articles and other encyclopedic content must be written from a neutral point of view." Phrases such as "the worst American airline" and "reviled" do not conform to policy unless cited by a reliable source. Wikipedia editors do not reach or ignore conclusions: they merely reflect, as I quote above, "the significant views that have been published by reliable sources". --Technopat (talk) 14:21, 30 May 2013 (UTC)

Spirit Airlines incidents / accidents

When this article becomes un-locked somebody please add this to the article. Thanks.. http://www.nbcdfw.com/news/local/Spirit-Jet-Returns-to-DFW-After-Smoke-Seen-in-Cabin-228004371.html SPIRIT AIRLINES JET RETURNS TO DFW AFTER SMOKE REPORTED IN CABIN. --Coloradoweatherdude 13:27, 16 October 2013 (UTC)

External links modified

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Airline Quality Rating (AQR)

The Airline Quality Rating is a faculty research project of two major universities which does a great deal to help consumers make informed decisions about air travel.

A discussion has been requested by John from Idegon.

I added AQR information to the articles for both high-ranked and low-ranked airlines, because those are the places where the information will help consumers the most.

MilborneOne says that "adding it to multiple articles" is "spam." But I doubt he would think it fair if I singled out a single low-ranked airline, and added the information to that article only.

Is there anyone who would prefer to have the information added to one article only? Novel compound (talk) 20:15, 10 February 2017 (UTC)

We generally require sourcing to be secondary. It's simply the tertiary nature of an encyclopedia. For academic work that generally means being published in a respected journal. As this appears to be more pseudo - academic, is it discussed in major media? That discussion would be a better source. Not that familiar with the airline industry, but why only 12? John from Idegon (talk) 20:51, 10 February 2017 (UTC)

MilborneOne and Novel compound: I was not aware this involved multiple articles. Perhaps this should be moved to the WikiProject talk page? John from Idegon (talk) 20:59, 10 February 2017 (UTC)

Raised at Wikipedia talk:WikiProject Airlines#Airline Quality Rating (AQR) for discussion. MilborneOne (talk) 21:11, 10 February 2017 (UTC)

Pebbles the dead hamster incident

There has been news that Spirit Airlines rejected their offer to transport a 'emotional support' hamster in the cabin, and encouraged the owner to kill it. See https://www.washingtonpost.com/news/dr-gridlock/wp/2018/02/08/student-says-spirit-airlines-suggested-she-flush-her-emotional-support-hamster-down-the-toilet-so-in-desperation-she-did/?utm_term=.d9f1c849429e — Preceding unsigned comment added by 2003:6:31DB:B41:557F:5F65:5925:94FE (talk) 12:38, 9 February 2018 (UTC)

Repeated Vandalism

How can repeated vandalism be prevented and the accuracy as well as relevance of the article be maintained to a standard that would actually be part of an encyclopedia? The incessant edits to things as simple as the call sign to adding things that have been removed before is a bit disheartening. Is that just the name of the game? *sigh* Angryfa (talk) 07:39, 30 May 2018 (UTC)

Angryfa, I commented at your talk page. I will just summarize here: I noticed that you have removed large swaths of well-sourced material from the article - basically anything that reflected negatively on the airline. I am going to restore the sourced material, and I caution you and others not to remove sourced material from the article unless you discuss it here on the talk page first. --MelanieN (talk) 17:04, 30 May 2018 (UTC)

Comment: Based on discussion at my talk page I am going to remove the controversies from the lede section as WP:UNDUE for the lede, and remove any controversies where I can't find at least two sources to show that they really did get significant coverage. --MelanieN (talk) 00:43, 31 May 2018 (UTC)