Connect.com.au: Difference between revisions

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#REDIRECT [[Internet in Australia]]
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{{AfDM|page=Connect.com.au (2nd nomination)|year=2023|month=May|day=19|substed=yes|origtag=afdx}}
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{{Infobox company
| name = Connect.com.au
| logo =
| type =
| industry = [[Information and Communications Technology|ICT]], [[Telecommunication]]s
| foundation = 1991
| location = [[Melbourne]], Australia
| key_people =
| products = Network Services<br>[[Internet Service Provider]]<br>[[Domain Name System]]
| num_employees = 100+
| parent = [[AAPT Limited]]
| homepage =
}}{{Use dmy dates|date=November 2019}}
'''Connect.com.au''' was an Australian commercial [[Internet service provider]]s (ISP). The company was founded in 1991 by Hugh Irvine, Benjamin Golding and Joanne Davis,<ref name="A Brief History of the Internet in Australia">{{cite web |title=A Brief History of the Internet in Australia|url=http://www.rogerclarke.com/II/OzIHistv990712.html|last=Clarke|first=Roger|access-date=17 August 2009}}</ref> in conjunction with a small group of highly technical staff including Chris Chaundy.


{{Rcat shell|
From the outset Connect aimed for supplying high end Internet services to the corporate and wholesale market, marking a stark contrast to the many small ISPs which grew out of the PSTN Bulletin Board systems or the [[APANA]] nodes. In addition to the comprehensive commercial services, Connect also supplied some additional services to both the Australian and International communities.
{{R to related topic}}

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Free DNS services were provided to various smaller nation-states on the sub-continent and throughout the Pacific Rim, in many cases being the primary authoritative server for these countries until they could provide their own infrastructure. Some of these countries include, but are not limited to, [[Fiji]], [[Kiribati]], [[Nepal]] and [[Micronesia]]. In May, 1994, Connect.com.au became the first ISP with a formal arrangement to use the university [[AARNet]] network as its internet backbone.<ref name="Virtual_Nation">{{cite book |last=Goggin |first=Greg |author2=Goggin, Gerard |title=Virtual Nation: The Internet in Australia |url=https://books.google.com/books?id=FmHSqYXCW98C&dq=%22Connect.com.au%22&pg=PA33 |access-date=2008-09-16 |year=2005 |publisher=[[University of New South Wales]] |location=[[Sydney]] |isbn=978-0-86840-503-2 |page=33 }}</ref>

During 1997 and 1998 connect.com.au's new management lobbied the [[Australian Competition & Consumer Commission]] (ACCC) for equal standing with [[Telstra]] in relation to the inequities in the exchange of traffic between itself and Telstra, known as peering. [[Optus]] and [[OzEmail]] joined the connect.com.au ACCC initiated action.{{cn}} After two years of costly investigations and brinkmanship in 1998 the ACCC issued a competition notice Against Telstra, (the first ever issued against Telstra) requiring them to remedy the traffic imbalance and work with Connect.com.au, Optus and Ozemail to develop a traffic interconnection arrangement. The parties settled the dispute privately prior to the ACCC taking further action against Telstra.{{cn}}

Connect.com.au faced ongoing criticism from the ISP industry about the traffic peering arrangement with The "Big Four" ISPs at the time, Telstra, Optus, OzEmail and connect.com.au. The ISP community felt that connect.com.au had let them down by not passing on the full peering traffic benefit. A group of ISP's sought to take action through the ACCC to require the peering arrangement to be passed on. The ACCC declined to take action in the case.<ref name="AUS_ACCC">{{cite news |first=Chris |last=Jenkins |title=ACCC steers clear of ISP peering |url=http://www.australianit.news.com.au/story/0,24897,11987110-15306,00.html |newspaper=[[The Australian]] |date=2005-01-19 |access-date=2008-09-16 }}{{Dead link|date=July 2020 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> Connect.com.au was unable to get the message through to the ISP community that Connect.com.au had operated at a substantial loss since it was founded, and was struggling to maintain investor support. The financial settlement and the revised traffic pricing regime enabled Connect.com.au to secure ongoing support from its investors enabling the company to play a key role in assuring the future competitiveness of Australia's wholesale and business internet market and the ongoing financial health of ISP community.

==Acquisition==
{{unreferencedsect}}
In 1995, Connect was sold to three major investors: [[National Australia Bank]], [[Sirius Technologies]] and [[AAPT Limited|AAPT]]. AAPT executive John Stuckey was appointed Chief Executive Officer in December 1996.

In 1999, AAPT acquired the remaining two thirds of Connect, making it a wholly owned subsidiary. Their aim was to consolidate existing business internet services with those provided by Connect and take advantage of the technically proficient technical team when launching their Smartchat brand. In 2000 AAPT was bought by [[Spark New Zealand|Telecom New Zealand]].

==Founders==
{{unreferencedsect}}
Following the sale of Connect in 1995, Hugh Irvine started an ICT and software development consultancy called Open Systems Consultants. This company specialises in the development and support of software for ISPs and Telecommunications providers, such as user administration and authentication software.

Chris Chaundy remained with Connect until the early 2000s, following which he joined [[Comindico]]. In 1999 both Irvine and Chaundy were inducted into the Australian Internet Awards' Hall of Fame.

==References==
{{reflist}}

==External links==
* [https://web.archive.org/web/19990208003858/http://www.connect.com.au/ Corporate site]
* [http://www.search.asic.gov.au/cgi-bin/gns030c?acn=054_112_435&juris=9&hdtext=ACN&srchsrc=1 ASIC listing]

{{Internet service providers of Australia}}

{{DEFAULTSORT:Connect.Com.Au}}
[[Category:Companies based in Melbourne]]
[[Category:Internet service providers of Australia]]
[[Category:Telecommunications companies established in 1991]]
[[Category:Australian companies established in 1991]]

Latest revision as of 02:35, 3 June 2023