Draft:MetroPlusHealth: Difference between revisions

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{{AFC comment|1=Most of the sources are [[WP:primary|primary]] and/or not independent. Many of the sources make not mention of the organization so not useful. This is also written to promote them. [[User:S0091|S0091]] ([[User talk:S0091|talk]]) 14:00, 4 November 2023 (UTC)}}

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{{Short description|Nonprofit health care organization}}
{{Short description|Nonprofit health care organization}}
{{Draft topics|north-america|stem}}
{{Draft topics|north-america|stem}}
{{AfC topic|org}}
{{AfC topic|org}}
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MetroPlusHealth is a [[Nonprofit organization|nonprofit]] health insurance organization based in [[New York City]].
MetroPlusHealth is a [[Nonprofit organization|nonprofit]] health insurance organization based in [[New York City]].
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Leadership at MetroPlusHealth is consistently recognized by the City & State Power 100 rankings, Crain’s Notable Leaders, PoliticsNY Power Players, and [[Schneps Media]] Impact Awards lists.<ref>{{Cite web |date=2022-08-15 |title=The 2022 Manhattan Power 100 |url=https://www.cityandstateny.com/power-lists/2022/08/2022-manhattan-power-100/375648/ |access-date=2023-08-14 |website=City & State NY |language=en}}</ref><ref>{{Cite web |date=2022-09-12 |title=The 2022 Power of Diversity: Latino 100 |url=https://www.cityandstateny.com/power-lists/2022/09/2022-power-diversity-latino-100/376887/ |access-date=2023-08-14 |website=City & State NY |language=en}}</ref><ref>{{Cite web |date=2022-12-12 |title=The 2022 Responsible 100 |url=https://www.cityandstateny.com/power-lists/2022/12/2022-responsible-100/380539/ |access-date=2023-08-14 |website=City & State NY |language=en}}</ref><ref>{{Cite web |date=2023-01-17 |title=The 2023 Health Care Power 100 |url=https://www.cityandstateny.com/power-lists/2023/01/2023-health-care-power-100/381744/ |access-date=2023-08-14 |website=City & State NY |language=en}}</ref><ref>{{Cite web |date=2022-08-15 |title=2022 Notable Health Care Leaders |url=https://www.crainsnewyork.com/awards/2022-notable-health-care-leaders |access-date=2023-08-14 |website=Crain's New York Business |language=en}}</ref><ref>{{Cite web |date=2022-09-14 |title=Notable Hispanic Leaders 2022 |url=https://www.crainsnewyork.com/awards/notable-hispanic-leaders-2022 |access-date=2023-08-14 |website=Crain's New York Business |language=en}}</ref><ref>{{Cite web |title=2022 Power Players in Health Care |url=https://politicsny.com/power-lists/2022-power-players-in-health-care/ |access-date=2023-08-14 |website=politicsny.com |language=en-US}}</ref><ref>{{Cite web |date=2023-04-07 |title=Latin Impact Awards - Schneps Media |url=https://www.schnepsmedia.com/events/latin-impact-awards/ |access-date=2023-08-14 |language=en-US}}</ref>
Leadership at MetroPlusHealth is consistently recognized by the City & State Power 100 rankings, Crain’s Notable Leaders, PoliticsNY Power Players, and [[Schneps Media]] Impact Awards lists.<ref>{{Cite web |date=2022-08-15 |title=The 2022 Manhattan Power 100 |url=https://www.cityandstateny.com/power-lists/2022/08/2022-manhattan-power-100/375648/ |access-date=2023-08-14 |website=City & State NY |language=en}}</ref><ref>{{Cite web |date=2022-09-12 |title=The 2022 Power of Diversity: Latino 100 |url=https://www.cityandstateny.com/power-lists/2022/09/2022-power-diversity-latino-100/376887/ |access-date=2023-08-14 |website=City & State NY |language=en}}</ref><ref>{{Cite web |date=2022-12-12 |title=The 2022 Responsible 100 |url=https://www.cityandstateny.com/power-lists/2022/12/2022-responsible-100/380539/ |access-date=2023-08-14 |website=City & State NY |language=en}}</ref><ref>{{Cite web |date=2023-01-17 |title=The 2023 Health Care Power 100 |url=https://www.cityandstateny.com/power-lists/2023/01/2023-health-care-power-100/381744/ |access-date=2023-08-14 |website=City & State NY |language=en}}</ref><ref>{{Cite web |date=2022-08-15 |title=2022 Notable Health Care Leaders |url=https://www.crainsnewyork.com/awards/2022-notable-health-care-leaders |access-date=2023-08-14 |website=Crain's New York Business |language=en}}</ref><ref>{{Cite web |date=2022-09-14 |title=Notable Hispanic Leaders 2022 |url=https://www.crainsnewyork.com/awards/notable-hispanic-leaders-2022 |access-date=2023-08-14 |website=Crain's New York Business |language=en}}</ref><ref>{{Cite web |title=2022 Power Players in Health Care |url=https://politicsny.com/power-lists/2022-power-players-in-health-care/ |access-date=2023-08-14 |website=politicsny.com |language=en-US}}</ref><ref>{{Cite web |date=2023-04-07 |title=Latin Impact Awards - Schneps Media |url=https://www.schnepsmedia.com/events/latin-impact-awards/ |access-date=2023-08-14 |language=en-US}}</ref>

== References ==

Revision as of 14:00, 4 November 2023

  • Comment: Most of the sources are primary and/or not independent. Many of the sources make not mention of the organization so not useful. This is also written to promote them. S0091 (talk) 14:00, 4 November 2023 (UTC)

MetroPlusHealth is a nonprofit health insurance organization based in New York City.

As of January 2023, MetroPlusHealth has over 700,000 members.[1] Its network includes over 34,000 care providers, over 110 urgent care centers in New York City, and over 40 hospitals including NYU Langone, Mount Sinai, Montefiore, and NYC Health + Hospitals.[1] Its services are exclusively available to people who live in New York City or those who are city government employees such as members of FDNY, DSNY, and the New York City Department of Education.[2]

It is a subsidiary of NYC Health + Hospitals, the largest public healthcare system in the United States.[3][4]

History

MetroPlusHealth was founded in 1985 as a nonprofit health insurance organization in East Harlem.[1]

MetroPlusHealth expanded its accessibility to Staten Island in 2016, making open to residents of all five boroughs.[5] It has continued to expand its reach with new community offices in Flushing, Queens in 2021 and in Harlem in 2022.[6][7] It has over 30 physical locations across New York City.[8]

MetroPlusHealth rebranded in 2022 with messaging that emphasizes its position as a nonprofit organization dedicated to the unique needs of New Yorkers.[9] This rebrand strategy received an Anthem Award, a division of the Webby Awards focused on recognizing mission-driven work.[10][11]

Social Determinants of Health Initiatives

In addition to supplying health insurance, MetroPlusHealth has developed several pilot programs and published studies that focus on addressing Social Determinants of Health (SDHs). They primarily concentrate on three SDH pillars: Nutrition, Housing, and Community and Social Context.

Housing

In 2019, MetroPlusHealth partnered with NYC Health + Hospitals and Comunilife NYC to create the Woodhull Residences in Brooklyn.[12] Since opening, Woodhull Residences and MetroPlusHealth have continued to partner together to provide care and support through the Housing for Health Initiative.[13]

MetroPlusHealth has also secured 75 units at the new Queens Hospital T-Building, 25 units at NYC Health + Hospitals Loretto II, and 10 units at Staten Island Housing.[14]

These initiatives aim to address housing security due to research linking lower-quality health outcomes with housing affordability and homelessness.[15] Specifically in New York City, research points to people postponing needed medical care in order to afford rent.[16] By making housing more affordable for lower-income populations, initiatives like those seen at Woodhull Residences, Queens Hospital, Loretto II, and Staten Island Housing aim to make long-term, positive healthcare outcomes more attainable.[17]

Nutrition

MetroPlusHealth’s Health Bucks program is designed to increase access to nutritious food for people over 65 years old with chronic illnesses.[18] Members with Medicare Advantage Plans receive these vouchers to use at NYC farmers markets for fresh fruits, vegetables, and other healthy foods.[19]

In 2022, MetroPlusHealth launched the In-Lieu-of-Services Medically Tailored Meals (ILS-MTM) pilot program.[20][21] ILS-MTM connects people living with chronic illnesses to Registered Dietician Nutritionists to design a menu of meals that addresses their specific health needs.[20] Members eligible for this program include people on Medicare who are living with cancer, HIV/AIDS, diabetes, heart failure, or have a certain number of hospital stays every year related to such conditions.[20] People that receive personal care services are also eligible.[20] ILS-MTM also offers nutrition education and counseling.[20]

Community and Social Context

Addressing Anti-Asian Hate and Mental Health Challenges within AAPI Communities

MetroPlusHealth conducts studies surveying the ongoing mental health and interpersonal relationships of New Yorkers. The organization also hosts virtual town halls surrounding issues including the increase of anti-Asian hate crimes in New York City and mental health challenges throughout the COVID-19 pandemic.[22][23] In 2021, then-Lieutenant Governor Kathy Hochul participated as a panelist in MetroPlusHealth's virtual town hall addressing anti-Asian hate.[24]

Recent findings of MetroPlusHealth's community and social context studies include reports of disproportionate stress levels among women in Asian American Pacific Islander (AAPI) communities across NYC.[25] Specifically, MetroPlusHealth found that 72% of AAPI women in New York feel stressed compared to 58% of the general NYC population.[25] Additionally, 44% of AAPI women reported someone calling them a racial slur.[25] These survey results were profiled in Newsweek.[25] Cheddar News profiled these efforts by MetroPlusHealth to address mental health challenges in AAPI communities as well.[26] To raise awareness of mental health concerns for women in AAPI communities in New York, MetroPlusHealth also held a press conference on the steps of City Hall in May 2022.[27] Speakers at this event included leadership of the Parks Department, the Arab American Association of New York, and the New York City Council.[27]

LGBTQIA+ Awareness and Mental Health

In 2022, MetroPlusHealth published a study investigating higher stress levels seen in LGBTQIA+ populations compared to the average New Yorker.[28] Their survey revealed that 81% of LGBTQIA+ respondents reported feeling stressed, versus 58% of the general population.[28] This investigation was featured in Forbes in June 2022.[28]

Assistance for Asylum Seekers

In August 2022, Texas Governor Greg Abbott sent busses of over 6,000 asylum seekers to New York City.[29] MetroPlusHealth assisted with the city’s response by partnering with other nonprofits to offer resources to those transported through Abbott's controversial[30][31][32] initiative.[33] At one resource fair held outside Lincoln Hospital, MetroPlusHealth connected 1,600 of these families to health care and social service organizations to help them resettle.[34]

Maternal Mortality and Perinatal Mental Health Awareness

In May 2023, MetroPlusHealth released a study reporting on the mental health needs of mothers in New York City and nationwide.[35] Their research showed significant gaps in access to mental health care and an overall lack of awareness of the increased maternal mortality rates in the U.S.[35] Out of this study’s total respondents, 50% incorrectly believed that White and Black women had the same maternal mortality rates.[36] This contradicts research indicating that Black women are almost three times more likely to die in childbirth in the U.S.[37] The study by MetroPlusHealth also revealed that 70% of female respondents wished they knew more about the mental health challenges that come with childbirth.[36]

COVID-19 Initiatives

At the height of the COVID-19 pandemic in New York City in 2020, MetroPlusHealth launched an SMS messaging campaign to contact members at higher risk of severe illness to provide up-to-date information.[38] This initiative was conducted in partnership with the NYC COVID-19 Rapid Response Coalition, Amazon, Bain & Company, and AirNYC.[39][40] Resources including mental health support, healthy food access, and COVID-19 testing were all addressed through these communications.[38] MetroPlusHealth also used Interactive Voice Response (IVR) to drive telehealth registration to increase access to care during New York City’s initial lockdown period.[41] They were able to help over 7,000 members get telehealth appointments in under three months.[38]

MetroPlusHealth also sent 10,000 high-risk members food and safety packages.[42] These packages included face masks, hand sanitizer, and non-perishable food.[42]

MetroPlusHealth received the Pandemic Activation & Acceleration Award from Amwell for these efforts.[43]

Products and Services

MetroPlusHealth currently offers several health insurance plans. They include Medicare and Medicaid, the Essential Plan (EP), Child Health Plus (CHP), Partnership in Care HIV-SNP, and MetroPlusHealth Gold.

  • The Essential Plan offers comprehensive health coverage without deductibles and premiums.[44] People must meet certain income requirements to be eligible for this plan.[45] It is exclusively available to people living in New York.[45]
  • Child Health Plus (CHP) offers coverage for children in foster care and for families that fall within specific income brackets.[46][47]
  • Partnership in Care (PIC) HIV-SNP is health insurance for individuals with HIV/AIDS and other long-term illnesses.[48] It uses a team-based approach to providing comprehensive care that includes counseling, legal help, and specialty care providers.[49]
  • MetroPlusHealth Gold exclusively covers individuals who work for the City of New York and their families.[50] In 2016, this coverage was expanded to include a tier for daycare workers, called MetroPlusHealth Gold Care, under Mayor Bill De Blasio.[51]

Ratings and Recognition

In 2020, MetroPlusHealth received an overall 5-star rating in multiple categories by the New York State Department of Health’s annual Consumer’s Guide to Medicaid and Child Health Plus Managed Care Plans.[52] This is the publication’s highest rating given to health plans.[53] In addition to receiving 5 stars overall, it also received 5 stars for quality of care in the following categories: Cardiovascular Care, Diabetes Care, Child and Adolescent Care, and Adult Care in 2021.[52] It received 4 stars overall in 2023 for its Medicare Advantage HMO D-SNP Plan according to U.S. News and World Report.[54]

MetroPlusHealth received the Pandemic Activation & Acceleration Award from Amwell for outreach efforts to high-risk members during the first months of the COVID-19 pandemic in 2021.[43]

The Anthem Awards, a division of the Webby Awards that honors mission-driven projects, awarded MetroPlusHealth with a Silver Award for brand strategy, a Silver Award for a brand awareness campaign, and a Bronze Award for community outreach in 2023.[10][11]

In 2022, MetroPlusHealth’s President and CEO, Talya Schwartz, M.D., received the Community Leadership Award from Project Renewal at an annual fundraiser.[55] This event raised over $1.7 million for homeless services and supportive housing.[56]

Leadership at MetroPlusHealth is consistently recognized by the City & State Power 100 rankings, Crain’s Notable Leaders, PoliticsNY Power Players, and Schneps Media Impact Awards lists.[57][58][59][60][61][62][63][64]

  1. ^ a b c "About Us". MetroPlusHealth. Retrieved 2023-08-14.
  2. ^ "NYC Employee Plans". MetroPlusHealth. Retrieved 2023-08-14.
  3. ^ "MetroPlus Health Plan: COVID-19 Enrollment Trends". Office of the New York State Comptroller. Retrieved 2023-08-14.
  4. ^ "About NYC Health + Hospitals". NYC Health + Hospitals. Retrieved 2023-08-14.
  5. ^ "MetroPlus Health Plan Launches Public Awareness Campaign". Business Wire. 2016-07-22. Retrieved 2023-08-14.
  6. ^ Moses, Dean (2021-08-05). "MetroPlus Health calls Queens home with opening of new flagship storefront in Flushing | amNewYork". amNewYork. Retrieved 2023-08-15.
  7. ^ Moses, Dean (2022-09-01). "MetroPlusHealth opens Harlem flagship office | amNewYork". www.amny.com. Retrieved 2023-08-15.
  8. ^ "Locations". MetroPlusHealth. Retrieved 2023-08-15.
  9. ^ "MetroPlusHealth Announces Rebrand to Showcase a Health Plan Made for the Needs of New Yorkers - Putting People, Not Profit, First". WJHG. 2022-09-27. Retrieved 2023-08-14.
  10. ^ a b "MetroPlusHealth Anthem Award". Anthem Awards. Retrieved 2023-08-15.
  11. ^ a b Grein, Paul (2021-06-16). "The Anthem Awards Launched to Honor 'Purpose and Mission-Driven Work'". Billboard. Retrieved 2023-08-15.
  12. ^ Beer, Isabel Song (2023-04-27). "Woodhull Hospital breaks ground on supportive and affordable housing development with units for homeless patients, seniors". Brooklyn Paper. Retrieved 2023-08-14.
  13. ^ "Housing For Health Initiative Marks Milestone With Patients Placed In Housing". Harlem World Magazine. 2023-05-18. Retrieved 2023-08-14.
  14. ^ "Mayor Adams Expands Efforts to Connect Patients Experiencing Homelessness to Stable, Affordable Housing". The official website of the City of New York. 2022-11-03. Retrieved 2023-08-14.
  15. ^ "Housing Instability - Healthy People 2030 | health.gov". health.gov. Retrieved 2023-08-14.
  16. ^ Meltzer, Rachel; Schwartz, Alex (2016-01-02). "Housing Affordability and Health: Evidence From New York City". Housing Policy Debate. 26 (1): 80–104. doi:10.1080/10511482.2015.1020321. ISSN 1051-1482.
  17. ^ "Housing and health in New York City: Perspectives from low-income communities : a report of focus group findings". National Institutes of Health National Library of Medicine. Retrieved 2023-08-14.
  18. ^ "Health Bucks - NYC Health". www.nyc.gov. Retrieved 2023-08-14.
  19. ^ "Medicare Advantage Plan". MetroPlusHealth. Retrieved 2023-08-14.
  20. ^ a b c d e "New York State Medicaid Managed Care Alternative Services and Settings - In Lieu of Services (ILS)". www.health.ny.gov. Retrieved 2023-08-14.
  21. ^ MetroPlusHealth. "MetroPlusHealth Launches In-Lieu-of Services Medically Tailored Meals Pilot Program". PR Newswire. Retrieved 2023-08-14.
  22. ^ "NYPD reports 361 percent increase in anti-Asian hate crimes since last year". NBC News. 2021-12-10. Retrieved 2023-08-14.
  23. ^ "MetroPlusHealth survey finds AAPI women face increased barriers to mental health access and support in NYC | amNewYork". amNewYork. 2022-05-03. Retrieved 2023-08-14.
  24. ^ "MetroPlusHealth to Host Virtual Town Hall: Stand Up Against Anti-Asian Hate". Street Insider. Retrieved 2023-08-14.
  25. ^ a b c d Roos, Meghan (2022-05-02). "Nearly Half of AAPI Women in New York City Have Been Called a Slur: Poll". Newsweek. Retrieved 2023-08-14.
  26. ^ Castillo, Michelle. "Health Providers Look to Erase Stigma Around Mental Health in AAPI Communities". Cheddar News. Retrieved 2023-08-14.
  27. ^ a b "MetroPlusHealth Experts, Elected Officials, and Asian American Groups Stress The Importance of Mental Health Care in AAPI Communities". KWCH. 2022-05-16. Retrieved 2023-08-14.
  28. ^ a b c Gordon, Deb. "LGBTQ+ New Yorkers Feel More Vulnerable And Stressed Than Others, Study Shows". Forbes. Retrieved 2023-08-14.
  29. ^ Ahmed, Sofia; Hesson, Ted; Hesson, Ted (2022-08-05). "Texas governor sends migrants to New York City as immigration standoff accelerates". Reuters. Retrieved 2023-08-14.
  30. ^ Wolf, Zachary B. (2022-09-15). "The surprising details behind DeSantis' and Abbott's immigration stunts | CNN Politics". CNN. Retrieved 2023-08-14.
  31. ^ Newman, Andy; Vilchis, Raúl (2022-08-06). "Seeking Asylum in Texas; Sent to New York to Make a Political Point". New York Times. Retrieved 2023-08-14.
  32. ^ "Texas Gov. Greg Abbott resumes 'inhumane' busing of migrants to NYC: Mayor Adams". New York Daily News. 2023-05-01. Retrieved 2023-08-14.
  33. ^ Schnitzer, Kyle; Meyer, David (2022-08-21). "Hundreds of migrants line up in NYC for healthcare, food, phones". New York Post. Retrieved 2023-08-14.
  34. ^ Robinson, Edric. "Organizations throughout NYC offer resources for asylum seekers". Spectrum News NY1. Retrieved 2023-08-14.
  35. ^ a b D'Ambrosio, Amanda (2023-05-05). "Most New Yorkers wish they knew more about postpartum mental health before birth, survey shows". Crain's New York Business. Retrieved 2023-08-14.
  36. ^ a b Adams, Helen Sydney (2023-05-19). "MetroPlusHealth on navigating the postpartum journey". Healthcare Digital Magazine. Retrieved 2023-08-14.
  37. ^ "American Black women face disproportionately high rates of maternal mortality". PBS NewsHour. 2023-06-28. Retrieved 2023-08-14.
  38. ^ a b c "NYC's MetroPlus Health Plan Drives Telehealth Adoption with New Multi-Channel Strategy". Becker's Hospital Review. Retrieved 2023-08-14.
  39. ^ "Bain and Amazon partner with NYC insurer to support vulnerable members". Consulting.US. 2020-05-29. Retrieved 2023-08-14.
  40. ^ "MetroPlusHealth Case Study". Amazon Web Services, Inc. Retrieved 2023-08-14.
  41. ^ Jercich, Kat (2021-06-07). "The importance of engaging health plan members in virtual care". Healthcare IT News. Retrieved 2023-08-14.
  42. ^ a b "MetroPlus Health Plan, Responding to COVID-19 Crisis, Announces New Initiative to Deliver Food and Safety Care Packages to 10,000 of Its Most Vulnerable Members". Business Wire. 2020-05-08. Retrieved 2023-08-14.
  43. ^ a b Drees, Jackie (2020-07-14). "Amwell recognizes 22 health systems, payers for pandemic telehealth response". Becker's Hospital Review. Retrieved 2023-08-14.
  44. ^ "Essential Plan". MetroPlusHealth. Retrieved 2023-08-14.
  45. ^ a b "Essential Plan Information | NY State of Health". info.nystateofhealth.ny.gov. Retrieved 2023-08-14.
  46. ^ "Child Health Plus - OCHIA". www.nyc.gov. Retrieved 2023-08-14.
  47. ^ "Child Health Plus". MetroPlusHealth. Retrieved 2023-08-14.
  48. ^ "Partnership In Care (PIC) HIV". MetroPlusHealth. Retrieved 2023-08-14.
  49. ^ "HIV Special Needs Plans (HIV SNPS)". www.health.ny.gov. Retrieved 2023-08-14.
  50. ^ "MetroPlusHealth Gold Plan". MetroPlusHealth. Retrieved 2023-08-14.
  51. ^ "City Applauds Contract Agreement Between District Council 1707 and the Day Care Council of NY". The official website of the City of New York. 2016-11-06. Retrieved 2023-08-14.
  52. ^ a b "MetroPlus Health ranked New York's highest-rated health plan | amNewYork". amNewYork. 2021-01-14. Retrieved 2023-08-14.
  53. ^ "Quality ratings ("star" ratings) - Glossary". HealthCare.gov. Retrieved 2023-08-14.
  54. ^ "U.S. News and World Report: MetroPlus Advantage Plan (HMO D-SNP)". U.S. News and World Report. Retrieved 2023-08-14.
  55. ^ Sorensen, Mac (2022-05-13). "Project Renewal raises over $1.7M for homeless services and supportive housing at 31st Annual Benefit and Auction | amNewYork". amNewYork. Retrieved 2023-08-14.
  56. ^ Crumpacker, Sophie (2022-05-13). "Project Renewal Raises More Than $1.7 Million for Homeless Services". New York City, NY Patch. Retrieved 2023-08-14.
  57. ^ "The 2022 Manhattan Power 100". City & State NY. 2022-08-15. Retrieved 2023-08-14.
  58. ^ "The 2022 Power of Diversity: Latino 100". City & State NY. 2022-09-12. Retrieved 2023-08-14.
  59. ^ "The 2022 Responsible 100". City & State NY. 2022-12-12. Retrieved 2023-08-14.
  60. ^ "The 2023 Health Care Power 100". City & State NY. 2023-01-17. Retrieved 2023-08-14.
  61. ^ "2022 Notable Health Care Leaders". Crain's New York Business. 2022-08-15. Retrieved 2023-08-14.
  62. ^ "Notable Hispanic Leaders 2022". Crain's New York Business. 2022-09-14. Retrieved 2023-08-14.
  63. ^ "2022 Power Players in Health Care". politicsny.com. Retrieved 2023-08-14.
  64. ^ "Latin Impact Awards - Schneps Media". 2023-04-07. Retrieved 2023-08-14.
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